Many local residents will be aware that National Express have announced changes to some bus routes in and around South Birmingham. These changes will come into force from Sunday 22nd July and include small changes, such as timetable amendments, as well as some larger route changes.
National Express believe these changes will help to provide faster, more reliable, and more punctual journeys. However, many residents will undoubtedly be concerned about the impact that some of the changes will have on their local bus routes and ability to get around.
You can visit the National Express West Midlands website using the link below to see route-by-route information about what’s happening in the coming weeks. I have also been told by National Express that all of their buses operating in the local area will have leaflets which include details of the service changes, and that information will be provided on bus stops that are affected by the service changes. It is important that those without internet access are made of aware too of these changes so please share news of the service changes with relatives, friends and neighbours who are unable to access the changes online.
Local residents should also continue to submit their comments about the service changes. You can submit any comments, complaints and questions by writing to travelcare@nationalexpress.com or Customer Relations National Express West Midlands, 51 Bordesley Green, Birmingham, B9 4BZ. Likewise you can contact their Customer Care team on 0121 254 7272. I will similarly be in regular contact with National Express to share the concerns and comments of constituents.
I know how important these bus routes are to local residents and, along with local Labour Councillors, I will be stressing to National Express the importance of reviewing the changes to see where things are not working as well as they should be.
https://nxbus.co.uk/west-midlands/south-birmingham-service-changes
